A couple of years ago CenturyLink was sued by a group of AT&T customers who were dissatisfied with their service. The company quickly settled the suit out of court, however it was then found that CenturyLink had in fact used a secret tracking program on their phones which logged the calls and internet activities of their users. This monitoring of their customers’ activity has been condemned by several Federal agencies including the FCC, the Federal Trade Commission and the Office of the Attorney General. CenturyLink is now attempting to join the Class Action lawsuit as an alternative to paying a potentially large settlement.
CenturyLink is not alone in trying to join this lawsuit. Several other companies such as AT&T and Verizon have also joined the lawsuit as well. In essence they are trying to use the lawsuit as a way to scare consumers into staying away from their services.
It would seem that CenturyLink is appealing to their shareholders by joining the class action lawsuit. By joining the lawsuit, CenturyLink will be able to save their name, tend of their phones and any additional money that they may lose as a result of the lawsuit. By having the Class Action lawsuit filed against them, they are in essence telling their shareholders that if they happen to be sued by a customer, that they can rest assured that CenturyLink will be liable and will not have to change their business practices or their product or services in any way. Unfortunately for them, the Class Action lawsuit does not seem to hold much hope in scaring their shareholders.
If you are looking for information on the class action lawsuit against CenturyLink, you can find it quite easily online. Not only do the websites of the law firms providing support provide information on the lawsuit, but there are also several court documents and official reports that can be found on the internet. All of this information is freely available and can help potential plaintiffs in their lawsuit. Although CenturyLink is appealing the lawsuit, it is unlikely that they will be able to stop the class action lawsuit as long as people are using the internet.
Another reason that CenturyLink would join the class action lawsuit is because they would be able to save their reputation. By admitting that they are liable for the actions of their customers, CenturyLink would gain credibility in the eyes of their customers. By admitting their liability and putting their feet down, they would be able to avoid bankruptcy. Furthermore, if they join the lawsuit, they would have to pay legal costs to the lawyers for their clients. This alone should be enough to scare any company into staying out of a lawsuit.
As long as companies are using the internet, CenturyLink will have to use it to stay in business. Unfortunately, this means that they will be held liable for actions that their customers take offline. Therefore, CenturyLink has little to fear if they decide to join the lawsuit against them. They would be able to use the lawsuit as leverage to get out from under the debt of their customers.